Vital Ops — You work. We talk.

VitalOps.

AI-powered operations for solo and small-crew trades operators. Built for the real world — not a boardroom.

"You work. We talk."

You're running the job.
Who's running comms?

Every trades operator knows the feeling. You're on site, running 45 minutes behind, and three clients are waiting for a call you don't have time to make.

📱

Unanswered Texts Pile Up

Clients texting for ETAs, confirmations, rescheduling — all while you're elbow-deep in work.

Delays Kill Relationships

One job runs long. The next client finds out when you don't show. No warning, no explanation.

📅

Calendar Chaos

Jobs booked over the phone, jotted on paper, texted to your spouse. Nothing in one place.

🤝

No Tech-Savvy Friend

Some operators get a free AI ops system because they know the right person. Most don't. That's the gap we fill.

One text.
Everyone's notified.

Type a delay below — or use the placeholder — and watch the automation run. This is exactly what happens on a real job day.

VO
Vital Ops
WhatsApp · Active

↑ Type any delay and hit send

01

Operator Sends One Message

A single WhatsApp text to Vital Ops. No app to open. No dashboard to log into.

02

AI Parses the Delay

Claude reads the message, extracts duration and intent, and confirms it understood correctly.

03

Calendar Pulled

Today's schedule is read from Google Calendar. Affected jobs are identified. VIP clients are skipped.

04

Personalized SMS Sent

Each client gets a message with their updated time — written by AI, sent by Twilio, sounds like you.

05

Confirmation Back to You

You get a summary of who was notified and what times changed. Stay focused on the job.

Your schedule
updates itself.

Hit the button below to simulate what a 3-hour delay does to today's calendar. VIP jobs don't move. Everything else cascades.

TODAY'S SCHEDULE
7:00 AM
Thompson Site Prep
Excavation · +1 (604) 555-0104
📌 VIP
9:00 AM 12:00 PM
Patterson Plumbing Quote
Plumbing · +1 (604) 555-0101
Job
11:30 AM 2:30 PM
Henderson Grading Work
Excavation · +1 (604) 555-0102
Job
2:00 PM 5:00 PM
McAllister Final Grade
Grading · +1 (604) 555-0103
Job

Start with
what hurts most.

Stage 1 solves the immediate pain. Stages 2 and 3 bolt on when you're ready to go deeper.

01
Core — Start Here

Client Comms Autopilot

Automated delay notifications, schedule management, and client communication — handled while you work. One WhatsApp message triggers everything.

  • Delay cascade SMS notifications
  • VIP client pin-lock — excluded from auto-notifications
  • Post-call text command booking
  • Availability check via text
  • Spouse / family calendar integration
02
Bolt-On

Your Own AI Assistant

We connect an AI assistant of your choice — ChatGPT, Claude, Gemini, or others — and configure it specifically for how you work. Route planning, material sourcing, and job costing, all via API.

  • AI assistant setup — your choice of provider
  • Route optimization
  • Material sourcing assistance
  • Job costing and estimating help

Most trades operators don't have a tech-savvy friend who builds them a free AI ops system. A few do — and those operators run tighter, look more professional, and lose fewer clients to miscommunication. Vital Ops is that friend. For everyone else.

— The Vital Ops Thesis

Ready to stop
losing jobs to bad comms?

We're taking on a small number of pilot operators in BC. Onboarding is hands-on and personal. No contract.