AI-powered operations for solo and small-crew trades operators. Built for the real world — not a boardroom.
"You work. We talk."
Every trades operator knows the feeling. You're on site, running 45 minutes behind, and three clients are waiting for a call you don't have time to make.
Clients texting for ETAs, confirmations, rescheduling — all while you're elbow-deep in work.
One job runs long. The next client finds out when you don't show. No warning, no explanation.
Jobs booked over the phone, jotted on paper, texted to your spouse. Nothing in one place.
Some operators get a free AI ops system because they know the right person. Most don't. That's the gap we fill.
Type a delay below — or use the placeholder — and watch the automation run. This is exactly what happens on a real job day.
↑ Type any delay and hit send
A single WhatsApp text to Vital Ops. No app to open. No dashboard to log into.
Claude reads the message, extracts duration and intent, and confirms it understood correctly.
Today's schedule is read from Google Calendar. Affected jobs are identified. VIP clients are skipped.
Each client gets a message with their updated time — written by AI, sent by Twilio, sounds like you.
You get a summary of who was notified and what times changed. Stay focused on the job.
Hit the button below to simulate what a 3-hour delay does to today's calendar. VIP jobs don't move. Everything else cascades.
Stage 1 solves the immediate pain. Stages 2 and 3 bolt on when you're ready to go deeper.
Automated delay notifications, schedule management, and client communication — handled while you work. One WhatsApp message triggers everything.
We connect an AI assistant of your choice — ChatGPT, Claude, Gemini, or others — and configure it specifically for how you work. Route planning, material sourcing, and job costing, all via API.
Most trades operators don't have a tech-savvy friend who builds them a free AI ops system. A few do — and those operators run tighter, look more professional, and lose fewer clients to miscommunication. Vital Ops is that friend. For everyone else.
We're taking on a small number of pilot operators in BC. Onboarding is hands-on and personal. No contract.